Returns & Exchanges
At Oliver Cabell, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all items in original, unworn condition. Please ensure all original packaging and accessories are included to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated; download and print it to facilitate a smooth transit back to our warehouse.
- 3.Pack Your Items
Carefully place the items in their original box and dust bags, ensuring the package is securely sealed to prevent damage during shipping.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.