Frequently Asked Questions
Everything you need to know about our premium footwear and accessories.
What materials are used in Oliver Cabell footwear?
We use ethically sourced, high-quality materials including Italian calfskin leather, Margom outsoles, and Spanish suede to ensure durability and comfort.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging. Please note that a restocking fee may apply to certain returns.
How do I find my correct size?
Our shoes generally fit true to size. We recommend checking the specific size guide on each product page for detailed measurements and fit recommendations.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How should I care for my leather sneakers?
We recommend using a premium leather cleaner and a soft-bristled brush. Avoid machine washing and keep them in a cool, dry place when not in use.